MobileRobots has been acquired by Adept Technologies (see the press release here). We will now be Adept Mobile Robots. Some branding, internet domain names, etc. may be changing in the upcoming months, but all customer support, sales, and other activities continue as before, and we hope you will see it continue to improve! If you have any questions, please feel free to contact us. Thank you!

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Motivity Support

If you are not a research or educational developer, but are a user of a Motivity product (including ADAM, LaserPlans, MT400, MT490, etc.):

Contact your product developer/integrator. MobileRobots partners: visit https://mpw.mobilerobots.com.


Development Software Discussion

If you have questions about development software such as ARIA, ARNL, etc:

  • Try searching this site or browse the page categories, such as the Programming category, or the FAQ
  • Refer to your robot manual, and software reference documentation installed with the software
  • Search the archives of the aria-users mailing list
  • Send your question to the aria-users mailing list. Another user or a MobileRobots staff member will respond if and when we can.
  • If you are unable to find a solution via the above methods, submit your query using the form below

Online Documentation and Robot Discussion

If you have a question about using your research/development robot hardware platform or accessory:

  • If you are unable to find a solution via the above methods, submit your query using the form below. You will receive a response from a member of our support team within one U.S. business day.

You may also search the archives of the pioneer-users mailing list, or send your question to the pioneer-users mailing list. Another user or a MobileRobots staff member may respond if possible.

(Research/education development robot platforms include: Pioneer (1, 2 or 3 and DX or AT), Peoplebot, Powerbot, Amigobot, Research/Development Patrolbot platform, Research/Development Seekur platform.)


Contact Technical Support

If you are unable to find information you need using any of the above messages, or need help troubleshooting a problem, contact us by filling out the form below:

* Your Name:
Institution or Company:
* E-Mail:
Robot Model:
Pioneer 3 DX
Pioneer 3 AT
AmigoBot
PeopleBot
PowerBot
Research PatrolBot
Research GuiaBot
Seekur Jr.
Seekur
P2CE
P2DXe
P2DX
P2D8
P2AT
P2AT8
Other (please describe):
* Robot Serial Number:

The serial number can be usually be found next to the power switch, inside the battery door, on the bottom of an Amigobot, or on the Registration sheet.

Robot firmware (P2OS, AmigOS, AmigOSH, AROS or ARCOS) Version:
Onboard Computer Operating System:
Remote/Offboard Computer Operating System:

(MobileEyes, Mapper, etc.)
Short description of problem:
Describe the problem in detail:

Please provide as much detail as possible, such as:

  • exact copies of any errors messages that you receive
  • step-by-step description of the procedure that results in the error
  • models of hardware
  • versions of software

* Marked fields are required

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